Information We Collect
We may collect various types of information when you interact with our website or utilize our services, including:
- Personal Information: This includes your name, email address, phone number, and other contact details provided voluntarily during account registration, appointment booking, or inquiry submission.
- Transaction Information: If you make purchases or book appointments through our website, we collect transaction details, including payment information and purchase history.
- Usage Information: We may gather data on how you interact with our website, such as pages visited, links clicked, and time spent on each page. This information helps us enhance user experience and improve our services.
- Device Information: We collect information about the device and browser you use to access our website, including your IP address, operating system, and browser type. This information assists us in optimizing our website for compatibility and security.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and managing our services, including appointment scheduling and order fulfillment.
- Sending you important notifications, confirmations, and updates related to your appointments or purchases.
- Personalizing your experience on our website and tailoring our offerings to your preferences.
- Analyzing usage patterns to enhance our website’s performance, features, and content.
- Responding to your inquiries, feedback, and providing customer support.
- Sending you promotional materials, newsletters, and special offers (if you opt-in to receive such communications).
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us with website hosting, payment processing, email delivery, and other operational tasks. These providers are contractually obligated to protect your data and use it only for the purposes specified.
- Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property, and that of our users.
Your Choices and Rights
You have the right to:
- Access, update, or correct your personal information through your account settings.
- Opt-out of receiving promotional communications by following the instructions in our emails or contacting us directly.
- Delete your account and personal information, subject to legal obligations.
- Lodge a complaint with the appropriate data protection authority if you believe your rights have been violated.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Thank you for choosing Scrubox for your beauty and spa needs. Your trust in us is of utmost importance, and we are committed to safeguarding your privacy as you explore our services.